Services

FAST provides the professional services that translate great software into a successful implementation. We work with your team to determine the level of services required to ensure your goals and objectives are achieved.

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PROJECT MANAGEMENT

FundView was developed to help streamline processes in your organization and maximize productivity. Our highly-trained staff leverages best practices to configure the software to meet your needs and optimize workflow. By developing a plan of clearly-defined objectives, the implementation team will manage the process and ensure a successful deployment with minimal disruption.

TRAINING

Our state-of-the-art applications are designed to be intuitive and easy-to-use. That said, all software requires training to effectively make use of the tools provided. To help our customers acquire that knowledge, FAST offers cost-effective remote training. Our Distance Learning option provides online, live interactive sessions with instructors who are well-versed in how to use FundView most effectively. These classes are offered with structured curriculums and flexible scheduling to fit your hectic schedule.

CONVERSION

Data migration is a critical element for any software conversion project. The FAST conversion team will work closely with you to develop plans for data extraction, mapping, conversion, and validation. Our proven methodology minimizes stress by clearly defining roles, setting proper expectations, adhering to timelines and delivering results.

DATA BACKUP

Our subscription agreement includes comprehensive software updates, data backups, and freedom from the hardware maintenance required with on-premise offerings. We manage your solutions and data in our secure, cloud-hosted environment so you can focus on better serving your citizens.

SUPPORT

Customer support at FAST has one level of service – outstanding! Our subscription cost structure provides for unlimited access to our knowledgeable staff to get the answers you need when you need them. We treat every customer with respect and appreciation. Our success is a direct result of yours.