Service Orders

FundView Service Orders provides integrated tools to manage tasks such as new connections, meter exchanges, customer transfers, disconnects, re-reads and reconnections.

FundView Service Orders is a web-based solution that manages all service-related tasks associated with the Utility Billing solution.  Accessing the Service Orders in the field with a web-connected smart device allows for real-time updates to the Utility Billing system and faster response times for the customer and the service team members.

FEATURES & BENEFITS

  • Filter-driven task console
  • Loads relevant data from Utility Billing
  • Default task assignment and prioritization
  • Completion of orders drives updates in Utility Billing
  • Service order with multiple tasks (turn on primary/disconnect sprinkler meter)
  • Real-time field access to orders with web-enabled smart device